Skip to content

Deletion, Distortion & Generalisation

August 24, 2010

Watch for these language patterns over the next couple of days – especially when politicians are interviewed!

 

Deletion

Missing things out. “I slept with him” – you slept? You mean you had sex with him? OK so this colloquiallism is perhaps for “politeness”? But what about “I met with him”? Does this not miss out so much as well? In normal conversation you may follow with curious questions! And in coaching we may also follow up these interesting deletions to reveal how you construct the situation.

 

Distortion
Saying it as you see it! Very interesting. “The sales team are slacking” – really? They may be unsupported, or working very hard to keep head above water in the current climate, or inexperienced with the new product. But all these can often be distorted into “slacking”. Stop and think when you hear a distortion – there’s treasure in them there hills!

 

Generalisation
Applying something to everything. “I`m rubbish at tennis” – but that last set you won. And you can serve into the box? How are you defining “rubbish”? Which aspect of tennis do you want to improve? All leading to useful solutions – so listen out for them. Generalisations are easy to spot (there’s one!)

Advertisements
No comments yet

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s